Outright Play

Privacy Policy

Outright Play’s Privacy Policy describes how we collect, use and share your personal information.

In addition to this Privacy Policy, some of our services, or features may provide additional data and privacy information that explain how your personal information is used.

What is personal data?

At Outright Play, we strongly believe in fundamental privacy rights and that these rights should not differ based on where you live. Accordingly, we treat any information that identifies you as personal information, regardless of your location.

This includes information that directly identifies you, such as your name or email address, as well as information that does not directly identify you but could reasonably be linked to you. Aggregated or anonymized data that cannot reasonably identify you is considered non-personal information for the purposes of this Privacy Policy.

This Privacy Policy explains how Outright Play handles personal information when you:

  • Interact with our websites, platforms, or apps;
  • Submit content, recordings, or personal information through our services; or
  • Participate in events, promotions, or other in-person activities organized by Outright Play.

Privacy Rights

As a user of Outright Play, you have specific rights regarding how your personal data is collected, used, and managed. Below is a summary of your rights and what they mean for you:

RightsDescriptions for Outright Play users
Access to DataYou can request access to the personal information we hold about you, including account details, playlists, listening history, and transaction or subscription records.
UpdatesUsers can update account info (email, password, profile info) and correct mistakes in transaction data.
Restriction of ProcessingUsers can limit the use of their data for non-essential purposes, such as marketing or optional analytics, without affecting your ability to use core features of Outright Play.
Data DeletionYou may request deletion of your personal data. In some cases, we may need to retain certain information to comply with legal obligations, protect against fraud or security risks, or safeguard the privacy of other users.
Consent withdrawalIf you have previously consented to the processing of your personal data for marketing, analytics, or third-party sharing, you can withdraw your consent at any time.
Non-DiscriminationExercising any of these rights will not result in a lesser degree of service, reduced access, or any form of discriminatory treatment.

Personal data that Outright Play collects from you

When you create an account, stream or purchase music, subscribe to our services, contact customer support, interact with our platforms, participate in surveys, or otherwise engage with Outright Play, we may collect the following categories of personal data:

  • Names
  • Physical Address
  • Phone Number
  • E-Mail Address
  • IP Address
  • Unique Identifiers
  • Information about transactions made on our services
  • Fan Preferences and Attributes
  • Cookies

Sensitive Personal Information

Outright Play does not intentionally collect health data, biometric information, precise real-time location data, or government-issued identification unless required by law.

Use of Personal Data

Outright Play uses personal data to operate and deliver our services, process transactions, communicate with users, maintain security and prevent fraud, and comply with applicable laws. We may also use personal data for other purposes where you have provided consent.

We process personal data only when we have a valid legal basis to do so. Depending on the circumstances, this may include:

  • Your consent, where required
  • Performance of a contract, such as providing access to music, subscriptions, or purchases
  • Compliance with legal obligations, including accounting, licensing, and regulatory requirements
  • Legitimate interests, such as improving our services, ensuring platform security, and preventing misuse or fraud, while considering your rights and reasonable expectations.

Sharing of Personal Data and why

Outright Play shares personal data only when necessary to operate our services, meet legal obligations, and support our business functions. We do so for the following reasons:

  • To support artists, labels, and rights holders, including reporting, royalty calculations, and performance insights
  • To maintain security and prevent fraud, misuse, or unauthorized activity
  • To comply with legal and regulatory requirements, including lawful requests from authorities
  • To carry out corporate transactions, such as mergers, acquisitions, or asset transfers, where permitted by law
  • At your direction or with your consent, such as when you connect third-party services

    Outright Play limits data sharing to what is relevant and necessary for each purpose and requires recipients to protect personal data in accordance with applicable laws and contractual obligations.

Protection

At Outright Play, we believe that strong privacy depends on strong security. We use appropriate administrative, technical, and physical safeguards to protect personal data, taking into account the nature of the data, how it is processed, and the risks involved.

We continuously review and improve our security measures to help protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Children’s Privacy

Outright Play’s services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

If we become aware that personal data from a child under the applicable age has been collected without parental consent, we will take steps to delete that information promptly.

Parents or guardians who believe that their child’s personal data has been collected may contact us.

International Data Transfers

Outright Play is a global service, and your personal data may be transferred to, stored, or accessed by affiliated companies and trusted service providers in other countries to operate our services, process payments, provide support, and improve the platform.

We take measures to ensure your data is protected regardless of where it is processed, including compliance with applicable data protection laws and contractual safeguards. All recipients of your data are required to use it only for the purposes described in this Privacy Policy and to maintain appropriate security protections.

Privacy Questions

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, you can contact Outright Play at:

Email: hello@outrightplay.com

We will respond to inquiries regarding access, correction, deletion, or any other privacy concerns in accordance with applicable data protection laws.